Text message loyalty program

Your business needs an SMS loyalty program to bring in new customers and retain existing ones. Offer potential customers access to exclusive deals or discounted products that incentivise them to purchase. Plus, reward customers already loyal to your brand. It is a one-question survey that asks how likely you are to recommend the business on a scale of 0-to By measuring NPS scores with text messaging, companies can quickly identify where they need improvement and how their customers feel.

Monthly offers as well as ad hoc special events are announced to customers via text messages. For example:. Jan wanted to increase her business from the local crowd during happy hours and weekend dinners.

Messages like this one did just that. When a customer gets enough points for a reward, they are messaged as well. Since she used SMS messages to reach out to her customers, people responded.

As customers joined her Loyalty Program, they liked it so much they brought their friends along. Happy Hours are packed and more and more revelers are staying for dinner, too. The key is to make it work for your business and your customers. The rewards can range from a simple discount code to an entry into a large sweepstakes.

But the key to a successful customer loyalty program is to offer variation and frequency. You want to reward your consumer often, so that they see the value in being a member. Giving multiple, smaller offers can sometimes be more beneficial than a huge reward to end all rewards. Again, you should find a system that works for both you and your customer. If your loyal customers value free merchandise over discounts, then account for that when developing your loyalty program. If you sell service-based goods like gym memberships or salon services, then sometimes a discount or exclusive add-on will resonate more with your audience.

Set up text messages that go out days, weeks, or months after someone has signed up for your program. Each of these messages should include a reason to come back to your business. You have rewards ready to go, and your texts are written.

Consider doing one or all of the following:. Periodically sending promotions is great, but text message loyalty programs let you do a whole lot more. The average American sends and receives 94 texts per day. How many are from you? Find out how connecting with your customers by text message can impact your business. Give SimpleTexting a try! Start rewarding your top customers. Alfredo leads the marketing team at SimpleTexting.

How can you encourage customers to come back? ProTexting has created a new solution with our Mobile Loyalty Program. Your clients will simply need to text in a keyword to join your loyalty program, and start receiving rewards immediately after that.

Upon joining the program, your employees will be able to check-in all customers, by just asking for their phone numbers. After your loyal clients collect enough check-ins, they will be able to get rewards — FREE coffee, pizza, tickets, etc. Our Mobile Loyalty Program is different from your typical rewards program where you need to issue a card to customers.

If you want to reach today's customers, you need to connect with them on their mobile phones, where they spend so much of their time. Find out more on how the ProTexting Loyalty Program will help you motivate your customers to return again and again. Call Now: SMS Loyalty Program. By signing up, and adding the loyalty app, you will be able to:.